We accept returns or exchanges within 7 days of the purchase date.
To be eligible for a return or exchange, items must be unworn, unwashed, and in their original condition with tags attached.
Return Process
To initiate a return or exchange, please contact our customer service team at [contact information].
Please include your order number, the item(s) you wish to return or exchange, and the reason for the return/exchange in your communication.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or an error was made on our part.
We recommend using a trackable shipping service for returns. We cannot guarantee that we will receive your returned item.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If approved, refunds will be processed to the original method of payment within [number] business days.
Exchanges
Exchanges are subject to product availability. If the requested item is not available, a refund or store credit will be issued.
If the exchange item has a different price, the customer will be refunded or charged the difference accordingly.
Damaged or Defective Items
In the case of receiving damaged or defective items, please contact us immediately. We may request photographic evidence to facilitate the return process.
We will cover the cost of return shipping for damaged or defective items.
Non-Returnable Items
Certain items such as undergarments, swimwear, or items marked as final sale may not be eligible for return or exchange. Please check the product description for details.
Store Credit
In certain cases, store credit may be offered instead of a refund.
Policy Changes
We reserve the right to update or modify this return and exchange policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.